January 5, 2009
You know when you're on an aeroplane and the captain tells you that you're just about to hit some turbulence? I don't know about you, but I buckle up my seatbelt and grip onto the handrests with grim determination until it's all over (afraid of flying? moi?). I feel a bit like that know. We [...]
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December 10, 2008
Why is it that most companies seem incapable of rewarding loyalty? Insurance companies, (until recently) mortgage lenders, they all seem to offer big discounts to reel you in, and then hike up the prices once you're in.
I recently had a renewal come through for our RAC membership – £40 up on last year. Clearly we [...]
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